Privacy Policy

1. Introduction

M&R Concrete Coatings is a trade name of M&R Concrete Coatings LLC

We are committed to protecting the privacy and security of your personal information.

This Privacy Policy describes how M&R Concrete Coatings LLC (“we,” “our,” or “us”) collects, uses, and protects the personal information of individuals who visit our website, contact us, or use our services, including SMS marketing, email marketing, appointment reminders, and website tracking tools. By using our services or opting into our communications, you agree to this Privacy Policy and Terms of Service.

2. Information We Collect

Contact information

We may collect your name, email address, phone number, and mailing address when you submit forms, book appointments, request information, or otherwise provide it to us.

Communications data

If you opt in, we collect your messaging preferences and maintain records of consent and opt out activity related to SMS and email communications.

Usage and device information

We may use cookies, pixels, and analytics tools to collect information about how you use our website. This may include your IP address, browser type, pages visited, and interaction data.

Appointment and service data

If you schedule appointments or use our services, we may collect details associated with those interactions.

3. How User Data Is Used

We use the information collected for purposes including but not limited to:

• Responding to inquiries and providing requested services
• Sending appointment confirmations and reminders
• Sending transactional and informational messages
• Providing customer support
• Improving website performance and user experience
• Marketing and promotional communications (only where consent is provided)
• Maintaining compliance with legal and regulatory requirements

We do NOT share, sell, or rent your personal information to any third parties.

4. SMS Opt-In Details

We will only contact you in relation to the services you have opted in for. By agreeing to our Terms of Service, you consent to receive SMS messages from M&R Concrete Coatings LLC, which may include appointment reminders, service updates, and promotional messages. If you wish to withdraw your consent or opt out of future communications, you may do so at any time by contacting us at: info@mrconcretecoatings.com

• Message frequency may vary
• Message & data rates may apply
• Consent is not a condition of purchase

You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP or contact us at info@mrconcretecoatings.com or +1 (920) 569-0503.

5. Cookie & Tracking Practices

We use cookies, pixels, and tracking technologies to enhance your browsing experience and analyze website traffic.

6. Data Security and Handling

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse.

7. User Rights

Contact info@mrconcretecoatings.com to access, correct, delete or withdraw consent.

8. Mobile Information Sharing Statement (A2P Required)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

9. Contact Us